Consumer behaviour the needs and motivation

Marketers use these effects i. His need hierarchy is by no means definitive, and is rather out of focus in comparison with the role of learning, perception, values, and expectations in human behavior Atkinson, This means they raise their levels of aspiration.

Consumer behaviour

An individual with inward -directed ego needs reflect need for self acceptance, for self-esteem, for success, independence etc. Jacoby, "Consumer and Industrial Psychology: It is based on the concept that if a worker fails in achieving the desired results, he should be punished.

The brand choice is usually made in these cases without a careful evaluation of the product class es. According to various theories, motivation may be rooted in the basic need to minimize physical pain and maximize pleasure, or it may include specific needs such as eating and resting, or a desired object, hobby, goal, state of being, ideal, or it may be attributed to less-apparent reasons such as altruism, morality, or avoiding mortality.

The University of Chicago Press, second edition. These may include need for power, for affection, for prestige, etc.

Definition of Consumer Motivation

Sometimes substitute goal may be used as a defensive tool for frustration. Consumers evaluate alternatives in terms of the functional also called utilitarian and psycho-social also called the value-expressive or the symbolic benefits offered.

Consumer Behavior - Motivation

Now, the research was focused on what consumers did than why they did it. Under this better facilities and rewards are provided for their better performance. Murray, however, distinguished a directional aspect and an arousal component that actually kicks the behavior off and that can be motivated in a number of ways.

Further, note that within each of the five motivational dimensions subclasses exist for different product classes. Symposium, "New Directions in Marketing," For example if women who are actively involved in the office work may be behaving like this because of recognition in the organization, for promotion, or for security in the job to earn livelihood.

The product choice is the first to be made. The main difference, however, is that it includes the probability of attaining a goal and a probability of failure.

The need achievement concept is only applicable in cases where the consumer perceives some risk of failure. For example, impulse buyer who is largely attracted to the stimulus i. Third, Jacoby emphasizes not to overlook that the desired outcomes of a behavior are influenced by "motivational inputs".

Consumer Needs and Motivation (With Diagram)

Personal identity consists of unique personal characteristics such as skills and capabilities, interests and hobbies. As consumer needs vary between individuals, analysts have found it difficult to create a link between the different needs of a consumer and the effect it relays on consumption behaviour.

An example of providing such a link is evident in Maslow's hierarchy of needs as stated in Elliot, et al (). Consumer motivation is an internal state that drives people to identify and buy products or services that fulfill conscious and unconscious needs or desires.

The fulfillment of those needs can then motivate them to make a repeat purchase or to find different goods and services to better fulfill those needs.

In dealing with customer needs and consumer behavior, a very powerful motivation for people to buy a product is status or personal prestige. We want to feel and be perceived as important and valuable. As customers, we want people to look up to us and praise our possessions or accomplishments.

Consumer Behavior - Motivation

Motivation-need theories are reviewed, their implications to consumer behavior investigated, and the various findings and concepts integrated in formulating a model of choice prediction.

In our opinion, motivational models are highly relevant for the generic choice process, while multi-attribute attitude models are relevant for the specific choice process. Consumer Behavior - Motivation. Needs are the core of the marketing concept. The study of Motivation refers to all the processes that drives in a person to perceive a need and pursue a definite course of action to fulfill that need.

What are Needs − Every individual has needs that are required to be fulfilled. Consumer behaviour is physiological it is human behaviour it can change with the slightest change in the market, the atmosphere and the trend.

Studying consumer behaviour is a challenge take look at a few challenges that is how can you study consumer behaviour. Learn how to drive online traffic to the company website.

Consumer behaviour the needs and motivation
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Consumer Behaviour: Consumer Behaviour - Motivation